Administrative Assistant/Receptionist  

Job Details

Category:

General Business

Career Level:

Experienced (Non-Managerial)

Experience:

1 Year

Required Qualification:

Good communication skills, Experience with Hotel, Average level in English

Requires Traveling:

Yes

Salary:

3500 - 7000 GBP

Salary Type:

Per Month

Total Vacancies:

5

Skills

receptionistteamguestreceptioncheckproceduresfront office managerfeedbackroomupsellinghotelfacilitieslevelcustomer servicetrainingdevelopmentpromotionsgeneralproductmanagerfront officetourismperformanceservicehotel management

Description

Job Summary:

We need a Receptionist, responsible, sociable and capable to work. Ready to develop and grow with us. If you are a responsible and active person who truly loves and knows how to socialize and handle duties presented, we will be glad to accept you into our team!

• Achieve positive outcomes from Guest queries in a timely and efficient manner.
• Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required.
• Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments.
• Maximize room occupancy and use up-selling techniques to promote hotel services and facilities.
• Demonstrate a high level of customer service at all times.
• Attend appropriate training courses, when required, and assist with the Night Team’s training and development efforts.
• Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties.

• Preferred Language of Resume/Application: English.
• 1 year minimum proficiency experience.
• Experience with Hotel (Hospitality and Tourism and some others).
• Average level in English.
• Positive attitude.
• Good communication skills.
• Ability to work under pressure.
• Ability to work on own or in teams.
• Experience in communication and good conduct.