Assistant Restaurant Manager  

Job Details

Category:

Customer Service

Career Level:

Manager (Manager/Supervisor)

Experience:

3 Years

Required Qualification:

Any

Requires Traveling:

No

Salary:

Salary Not disclosed

Salary Type:

Per Month

Total Vacancies:

2

Skills

reviewcustomerfeedbackqualityserviceoutletstaffleavecoachingteamperformancecommunicationsharinglearningrecoveryrestaurantbusinessdemandpeoplemarketingsalesprojectionstime

Description

Responsibilities:

• You will be expected to review customer preferences through regular review.
• Constantly seek customer feedback and opportunities to develop high quality service in the outlet.
• Making sure lounges and outlets have sufficient staff by managing their rosters and leave effectively.
• Provide on-job coaching and guidance to team members, managing their performance to ensure a smooth operation.
• Arrange for timely and detailed briefing sessions for downward communication of product/service changes and for sharing of learning from service recovery actions of the recent past.
• Establishes restaurant business plan by surveying restaurant demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates. etc.
• These responsibilities could be changed at any time with/without prior notice.