Saturday 20, May 2023

Customer service

GOLD STAR

DUBAI, SHARJA, - United Arab Emirates - 3k to 4k (AED) - Per Month

1 Year Morning Shift Full-Time

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Job Details

Category:: Administrative
Career Level:: Experienced (Non-Managerial)
Experience:: 1 Year
Required Qualification:: residing in UAE
Requires Traveling:: No
Salary:: 3000 - 4000 AED
Salary Type:: Per Month
Total Vacancies:: 2
Skills: hiringcustomer service representativecustomercomplaintsprocesscommunicationprofessionalcustomer complaintsprocessingformstransactionsprovidingfeedbackcustomer serviceteamcustomer satisfactioncustomer supportm

Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

Keeping records of customer interactions, transactions, comments, and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Managing a team of junior customer service representatives.

Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

High school diploma, general education degree, or equivalent.

Ability to stay calm when customers are stressed or upset.

Comfortable using computers.

Experience working with customer support.

Job Specification

Sarah Baraka (Recruiter) is in search of talented and motivated individuals for the post of Customer service in the field of Administrative in one of their office located in DUBAI, SHARJA - United Arab Emirates. The ideal candidate should have residing in uae qualification and atleast 1 year of experience. The position require hiring, customer service representative, customer, complaints, process, communication, professional, customer complaints, processing, forms, transactions, providing, feedback, customer service, team, customer satisfaction, customer support, m mandatory skills. This is a Full-Time morning shift job.Salary vary between 3k to 4k (AED) per month depending upon skills and years of experience candidate got.

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Customer service

GOLD STAR

Job Details

Description

Job Specification

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