Saturday 11, Apr 2026

Hotel Concierge Group

The Royal Horse Guard Hotel

London, - United Kingdom - Salary Not disclosed

1 Year On Rotation Full-Time

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Job Details

Category:: Customer Service
Career Level:: Entry Level
Experience:: 1 Year
Required Qualification:: Willing to relocate for work when necessary
Requires Traveling:: Yes
Salary:: Salary Not disclosed
Salary Type:: Per Month
Total Vacancies:: 6
Skills: hospitalitytourismteamenvironmentroomhandlingcomplaintsleadershipmanagement skillscommunication skillshotel managementhotelcurrentconciergefocussafetyfrontconnectlocalleisureretaildealingreservationguesttoursprocesssupportmanagementprocessing

Description

At The Royal Horse Guards Hotel, we recommend job seekers to apply with the current available position (Concierge). A responsible and very sociable person who is ready to develop and grow with us. If you are an interesting person with a very welcoming personality. You truly loves and knows how to stay focus on your duties, we will be glad to accept you into our team!

Main duties of this role:

Ensure orderliness and safety guidelines around the lobby and front door areas

Connect and communicate with local businesses and tourist organizations.

Follow previous concierge experience in the hotel, leisure, and/or retail sector, preferred.

Serve as a key point of contact for guests, dealing efficiently with enquiries.

Provide information, advice, and reservation services on a wide variety of guest inquiries, including city tours.

Process and deliver messages for the Guests and the hotel.

Ensure orderliness and safety guidelines around the lobby and front door areas.

Provide support to Management, as required, in cases of emergency.

Qualifications, Experience and Requirements:

Preferred Language of Resume/Application: English.

0-1 year minimum proficiency experience.

Average level in English.

Monthly Salary: 3,200GBP and above, depending on level of experience.

Positive attitude.

Ability to work alone and in teams.

Experience in communication and good conduct.

Extensive knowledge of hotel policies and procedures.

Attention to detail.

Interested person should forward his/her current cv/resume via email to the career/recruitment department of The Royal Horse Guards Hotel for fast processing of application and consideration.

Job Specification

Clermon Group (Recruiter) is in search of talented and motivated individuals for the post of Hotel Concierge Group in the field of Customer Service in one of their office located in London - United Kingdom. The ideal candidate should have willing to relocate for work when necessary qualification and atleast 1 year of experience. The position require hospitality, tourism, team, environment, room, handling, complaints, leadership, management skills, communication skills, hotel management, hotel, current, concierge, focus, safety, front, connect, local, leisure, retail, dealing, reservation, guest, tours, process, support, management, processing mandatory skills. This is a Full-Time on rotation job.

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Hotel Concierge Group

The Royal Horse Guard Hotel

Job Details

Description

Job Specification

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