Operations Assistant  

Job Details

Category:

Administrative

Career Level:

Entry Level

Experience:

Student

Required Qualification:

N/A

Requires Traveling:

No

Salary:

10000 - 10000 AED

Salary Type:

Per Month

Total Vacancies:

1

Skills

businessteam membersupportassistancemarketingmanagementdata analysisaccount managementnegotiationteam playertime management

Description

Job Type: Full Time, Permanent

• Reporting to the directors, you will be managing the overall day-to-day running of the business. This is a core position created within a young and growing, trading education company. You will be expected to contribute and develop as a team member whilst enhancing and developing the role over time.
• Responsibilities:
• Review & publish pre-written educational content to paying subscribers.
• Customer support tasks including responding to all inbound enquiries.
• Sales tasks including following up with & closing leads.
• Coordination and assistance with website updates and marketing activities.
• Data entry & management including production of data analysis reports.
• Customer account management including processing new & renewing subscription payments.
• Management of paid brand partnerships including negotiation & content scheduling.
• Assisting the accountants in updating revenue, payment & invoice records.
• Assisting the directors in the production of sales and marketing reports.
• Assisting the directors in updating, maintaining and ensuring compliance policies and procedures for admin processes and quality standards.

• You will bring sufficient experience in this or similar roles such that you can hit the ground running.
• Personable and friendly, a team player, with the organisational and people skills needed to manage day to day activities, coordinate with staff and to communicate effectively with both consumer and commercial customers. 
• An instinctive appreciation of the vital importance of customers, staff and commercial partners incorporating that into your attitude, approach and activities.
• Proficient with cloud-based computing and, ideally, experience of using CRM systems.
• Creative and proactive approach, keen to take the initiative and able to work unsupervised.
• A self-starter: punctual and reliable with drive and a strong desire to succeed (and to develop the team to do so.)
• Sales/marketing experience (phone / email, etc.) would be considered an advantage.
• Strong time management skills: due to the nature of the work, workflow is intermittent and you must be able to be flexible between the stated working hours.