Sales Coordinator 

Job Details

Category:

Administrative

Career Level:

Experienced (Non-Managerial)

Experience:

2 Years

Required Qualification:

bachelors degree in any field

Requires Traveling:

No

Salary:

3500 - 4000 AED

Salary Type:

Per Month

Total Vacancies:

1

Skills

teamsales administrationcoordinationcustomer serviceclient satisfaction

Description

Job Purpose
Responsible for the company’s internal sales team, sales administration and support for field sales
representatives. The role is ensuring customer satisfaction through coordination with clients, updating contracts
and creating quotations. Responsible for generating weekly/monthly sales reports

Job Content
1. Customer Service & Client satisfaction
 To ensure customer satisfaction is maintained at all times
 Attending client queries through calls or e-mails and coordinating with the concerned department
 Create Quotations /Respond to RFQ/Tender/Bid Invitation with quote.
 Prepare Tender for big clients with complete requirements/documents.
 Issue Survey Request /Follow up to Ops Team / Prepare Pricing Model/Main Costing and get approval with SSM
 Follow up Quotation with Client / Coordinate any changes requested by client to SSM / Revise Quote as per client request with approval of SSM.
 To deal courteously and efficiently with enquiries by telephone and to deal with day-to-day written correspondence.
 Create Contracts/Addendums for new added services or Request LPO to client and issue a job order to it to Operation for Execution and to Accounts Dept. for billing.

2. Data Management

 Accurate data maintenance in ZOHO
 Update the Quotations, Contracts and Clients list and maintain this up to date at all times.
 Handles inquiries/quotations and input it in ZOHO and send the quote to client.

3. Contract Renewals:

 Ensure renewals are done on time
 Issue contracts prior to expiry
 Prepare quote if needed
 Follow up signed copy to client.
 Revise the contract/addendum if requested by client with approval of SSM
 Send to client for Signature

4. Follow requirements communicated from Head of Sales

 Directives, instruction & requirements been followed
 Prepare agendas and or programs for meetings and take minutes where necessary.
 Weekly sales report.
 Other duties as assigned from time to time.
 Completion of tasks as assigned by department head.
 Update and manage CRM master client list, monitoring and assigning clients between sales team as instructed by line manager.
 Reviewing and following through on critical deadlines on strategic objectives
 Maintaining up-to date online registrations with governmental and non-governmental entities.
 Attending weekly recurring meetings with stakeholders from other departments and ensuring follow-through on the action items.
 Assist in preparing and maintaining business plans, forecast, performance evaluation systems and other management administrative deliverables.

a. Job Knowledge
 Ability to plan, prioritize and organize a varied workload and to work without direct supervision.
 Excellent written, interpersonal and oral communication and presentation skills.
 Excellent team working, multitasking and MS Office skills
 Sales Force would be an added advantage

b. Skills Technical & Professional
 Problem solving
 Communication
 Quantitative skills

Managerial & Leadership
 Strong communication
 Strong interpersonal skills

c. Behaviors
 Client focused
 Results oriented
 Team focused

d. Prior work experience required

 2-3 years of coordination experience.

e. Education and/or professional qualification
 Bachelor’s Degree in any field
 Sufficient working knowledge in Sales Field