Business Automation & Security Systems
Thursday 14, Mar 2024

Technical Support Engineer 

Business Automation & Security Systems

Dubai, - United Arab Emirates - Salary Not disclosed

1 Year Morning Shift Full-Time

Job Details

Category:
Engineering
Career Level:
Experienced (Non-Managerial)
Experience:
1 Year
Required Qualification:
Bachelors Degree
Requires Traveling:
No
Salary:
Salary Not disclosed
Salary Type:
Per Month
Total Vacancies:
1
Skills
communicationcreativityproblem solvingfiling systemsdata analysticsresponsivenesszoho fsmzoho books & zoho projectscost estimationresource schedulingproject budget & variance

Description

Technical Support Engineer is professional responsible for channeling communications & information between clients, operations, commercial and administration, to ensure optimal Field Service Standards and Performance.

Standards and Performance are measurable in Variance in Budgets, Timelines, Resources, Skills, and Materials.

Support Engineer is expected to Log, Schedule, Dispatch, and coordinate Materials & Resources for Projects and Service Calls assigned to Company Engineers.

SKILLS EXPECTED

  • Problem-solving
  • Attention to detail
  • Math
  • Creativity
  • Responsiveness
  • Communication
  • Filing Systems
  • Reports Generation
  • Data Analytics
  • Candidate is key support Member of the Engineering team. They should have capability to use FSM software, and Project Budgeting & Tracking toolkit.

QUALIFICATIONS :

  • BACHELORS DEGREE

RESPONSIBILITIES

Zoho FSM

  1. Create Request
  2. Create Work Order
  3. Create Estimate
  4. Schedule Resource
  5. Register Asset
  6. Create Report
  7. Create Invoice

Zoho Books & Zoho Projects

  1. Create Project
  2. Register Purchases
  3. Delivery Challans
  4. Upload Timesheets

Site Survey & Cost Estimation

Resource Scheduling

Project Budget & Variance

Materials Procurement

Materials Delivery & Stores

Site Permits

Method Statements

Scope of Works

Risk Assessment

SIRA Portal Administration

Materials Procurement

Materials Delivery & Stores

Recording Keeping (Project files including drawings, budgets, schedules, BOQ’s etc.)

Handover Documentation including O&M Manuals, Shop Drawings, Zone Charts, other certificates.

Training and support to the end users


Successful Candidate would be Enthusiastic and Motivational to the team.


MAJOR SYSTEMS HANDLED BY COMPANY

  • VIDEO SURVEILLANCE
  • INTRUDER AND ACCESS CONTROL
  • ELECTRONIC ANTI-SHOPLIFTING
  • RADIO FREQUENCY IDENTIFICATION
  • UNINTERRUPTED POWER SYSTEMS
  • STRUCTURED CABLING
  • HOME AUTOMATION
  • GENERAL SENSORS AND DISPLAYS


Job Specification

Business Automation & Security Systems is in search of talented and motivated individuals for the post of Technical Support Engineer in the field of Engineering in one of their office located in Dubai - United Arab Emirates. The ideal candidate should have bachelors degree qualification and atleast 1 year of experience. The position require communication, creativity, problem solving, filing systems, data analystics, responsiveness, zoho fsm, zoho books & zoho projects, cost estimation, resource scheduling, project budget & variance mandatory skills. This is a Full-Time morning shift job.


About Business Automation & Security Systems

Business Automation & Security System (BASS) is a company in Dubai, UAE. The company was established in 2002 to provide low-voltage automation and security systems such as access control, video surveillance, building automation, retail security, home automation, uninterrupted power supply, and network solutions for industrial, government, residential, and commercial sectors across the UAE.


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