Tele caller  

Job Details

Category:

Customer Service

Career Level:

Student (Undergraduate/Graduate)

Experience:

1 Year

Required Qualification:

Graduation

Requires Traveling:

No

Salary:

Salary Not disclosed

Salary Type:

Per Month

Total Vacancies:

2

Skills

salescurrentsourcedatapurchaseclientfeedbackproductreal estateservicetargetmarketcustomersolutionsbuildprogresscustomer interactionevents

Description

We are looking for an enthusiastic and engaged telecaller to increase our sales by reaching out to our current and potential clients. For this, you need to obtain the list of individual information and source the data for additional members from the targeted audience.
To be a successful telecaller, you need to have the capability to convince even the toughest of individuals to purchase our offerings. Even they need to suggest ways in which client feedback can be utilized to improve the product or services.
Telecaller Role and Responsibility:
•    Knowing all the details of the real estate or service offerings.
•    Regularly updating and obtaining the lists of individual contact details.
•    Meet and exceed sales target set by the organization.
•    Stay updated with market trends to better serve customers.
•    Identify customer needs and provide solutions through the company’s products and services
•    Build and maintain positive relationships with future prospects.
•    Bringing clarification to the progress and performance-related expectations by conducting regular meetings.
•    Conducting each function with the utmost respect, regardless of the behavior of the other.
•    Keep record of every customer interaction and sales activities.
Telecaller Requirements:
•    Graduation or equivalent
•    Priorly 1 year experience working as a telecaller or in a similar role
•    Having done a sales-related training program
•    Knowledgeable with computers
•    Having exposure to cultural norms and diverse viewpoints
•    Ability to change the communication style on unusual events
•    Excellent interpersonal, research, and record-keeping skills
•    Having the capability to receive critics without internalizing them
•    Knowledge of computer programs like CRM and telephone systems.
•    Efficient with English.