Call Center  

Job Details

Category:

Customer Service

Career Level:

Entry Level

Experience:

Less than 1 Year

Required Qualification:

Secondary

Requires Traveling:

No

Salary:

Salary Not disclosed

Salary Type:

Per Month

Total Vacancies:

3

Skills

call centerrepresentativeinboundoutboundcallscustomer supportcustomer satisfactionproducttroubleshootingprocessingcustomerstrong communication skillscustomer serviceincomingcustomer complaintscommunicationprofessional

Description

As a Call Center Representative, you will handle inbound and outbound calls to provide customer support, resolve inquiries, and ensure customer satisfaction. Key responsibilities include assisting customers with product information, troubleshooting issues, processing orders, and updating customer records. Strong communication skills, problem-solving abilities, and a friendly demeanor are essential. Experience in customer service is preferred but not required.

• Answer and manage incoming calls
• Assist customers with inquiries and issues
• Process orders and provide product information
• Update and maintain customer records
• Resolve customer complaints effectively

• Excellent communication skills
  
• Strong problem-solving abilities
• Friendly and professional attitude
• Previous customer service experience is a plus