Theago  M S
Friday 02, Feb 2024

Customer Service  


Dubai, - United Arab Emirates - Salary Not disclosed

Less than 1 Year Morning Shift Full-Time

Job Details

Customer Service
Career Level:
Student (High School/College)
Less than 1 Year
Required Qualification:
Requires Traveling:
Salary Not disclosed
Salary Type:
Per Month
Total Vacancies:
industrycapitalarearatinghiringdedicatedenvironmentproblemdistributionsystemcurrentemailonlinechatsocial mediaresolutioncompanylanguage skillsspanishmandarinfrenchcommunication skillscallercustomer serviceteamsalescustomerphonehandlingorientationtimebusinessfieldcustomer service agentbasiccomputermicrosoftwindowswordexcelverbalwritten communicationtelephoneinbound callscallscold calling


Job Description

we are looking for customer service for our company
Identify and assess customers’ needs to achieve satisfaction
Provide accurate information by using the right methods
Meet personal/customer service team sales targets and call-handling quotas
Listen to customer concerns, answer questions, and provide information about the company's products and services.


Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Ability to multi-task, prioritize, and manage time effectively

  • Undergraduate degree in business, sales, or related field of study preferred
  • Prior experience working in call centers or as an at-home customer service agent
  • Proficiency with basic computer applications, such as Microsoft Windows, Word, and Excel
  • Excellent verbal and written communication skills
  • Ability to remain calm and composed in a fast-paced, high-pressure environment
  • Good empathy and listening skills to de-escalate situations and identify the underlying issues of a problem
  • Ability to stand or sit for extended periods
  • Communicate with current and potential clients via telephone, email, online chat, or social media
  • Listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines
  • Maintain a courteous and calm manner at all times to de-escalate stressful situations
  • Document personal information to create, update, or adjust customer accounts
  • Prepare call-related information for purposes of auditing and reporting
  • Provide and respond to feedback about any aspect of the job or its duties
  • Suggest products and services to clients based on their requests and needs
  • Answer inbound calls or generate outbound calls, in some cases cold calling to follow up on orders

Job Specification

Theago M S (Recruiter) is in search of talented and motivated individuals for the post of Customer Service in the field of Customer Service in one of their office located in Dubai - United Arab Emirates. The ideal candidate should have certificate qualification and atleast less than 1 year of experience. The position require industry, capital, area, rating, hiring, dedicated, environment, problem, distribution, system, current, email, online, chat, social media, resolution, company, language skills, spanish, mandarin, french, communication skills, caller, customer service, team, sales, customer, phone, handling, orientation, time, business, field, customer service agent, basic, computer, microsoft, windows, word, excel, verbal, written communication, telephone, inbound calls, calls, cold calling mandatory skills. This is a Full-Time morning shift job. is an exclusive platform that ought to help jobseekers & employers to be joint. We restrict any endorsement that demand for money and strictly advice against sharing personal or bank related information. If you notice any deception or fraudulent, kindly send us an email at