Wednesday 12, Mar 2025

Front Desk Receptionist

Shangri-La Hotel

London, United Kingdom, - United Kingdom - 3k to 4k (GBP) - Per Month

1 Year On Rotation Full-Time

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Job Details

Category:: Human Resources
Career Level:: Student (Undergraduate/Graduate)
Experience:: 1 Year
Required Qualification:: Graduate
Requires Traveling:: Yes
Salary:: 3800 - 4500 GBP
Salary Type:: Per Month
Total Vacancies:: 5
Skills: salarytimeconciergetranslatorenglishhospitalitycommunication skillscommunicationbonusservicereceptionistteamguestreceptioncheckproceduresfront office managerfeedbackroomupsellinghotelfacilitieslevelcustomer servicetrainingdevelopmentpromotionsgeneralproductassistant managerfronttourismperformancegr

Description

We required a service of a Receptionist, a responsible and very sociable one, ready to develop and grow with us. If you are interesting, responsible with active personality. You truly loves and knows how to socialize, we will be glad to accept you into our team!

Responsibilities:

Achieve positive outcomes from Guest queries in a timely and efficient manner.
Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required.
Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments.
Maximize room occupancy and use up-selling techniques to promote hotel services and facilities.
Demonstrate a high level of customer service at all times.
Attend appropriate training courses, when required, and assist with the Night Team’s training and development efforts.
Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties.

Other Available Positions:

Concierge

Translator

Assistant Manager Front Office

Waiter

Qualifications, Experience and Requirements:

Preferred Language of Resume/Application: English.

1 year minimum proficiency experience.

Experience with Hotel or Hospitality and Tourism and others).

Average level in English.

Monthly Salary: 4,500GBP and above depending on level of experience.

Positive attitude.

Good communication skills.

Ability to work under pressure.

Ability to work on own or in teams.

Experience in communication and good conduct.

Extensive knowledge of hotel policies and procedures.

Attention to detail.

Customer service and leadership skills.

Benefit:

The Employee is eligible to receive a semi-annual discretionary bonus of up to a target of 45% of your Base Eligible Earnings as defined in the Company's Bonus Plan. Based on your performance, you can over-achieve your bonus target pursuant to the Company's Bonus Plan.

Employee shall be afforded Health Insurance and Retirement (Pension) Plan in accordance with the prevailing market practice in the United Kingdom and the applicable laws and regulations

Employee shall be entitled to up to thirty (30) days of Paid Vacation/Leave (plus Bank Holidays) in any given calendar year provided that Employee remains a full time employee during such period of time. If Employee’s employment falls short of twelve months in any given calendar year,

Interested person should forward or attach current cv/resume via email to the Human Resources Department of the Shangri-La Hotel, The Shard, London for fast processing of application and consideration.

Job Specification

Sara Nasiri (Recruiter) is in search of talented and motivated individuals for the post of Front Desk Receptionist in the field of Human Resources in one of their office located in London, United Kingdom - United Kingdom. The ideal candidate should have graduate qualification and atleast 1 year of experience. The position require salary, time, concierge, translator, english, hospitality, communication skills, communication, bonus, service, receptionist, team, guest, reception, check, procedures, front office manager, feedback, room, upselling, hotel, facilities, level, customer service, training, development, promotions, general, product, assistant manager, front, tourism, performance, gr mandatory skills. This is a Full-Time on rotation job.Salary vary between 3k to 4k (GBP) per month depending upon skills and years of experience candidate got.

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Front Desk Receptionist

Shangri-La Hotel

Job Details

Description

Job Specification

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