Junior IT Field Support Specialist 

Job Details

Category:

Information Technology

Career Level:

Experienced (Non-Managerial)

Experience:

1 Year

Required Qualification:

Bachelor's Degree or Technical Degree in computer science

Requires Traveling:

No

Salary:

Salary Not disclosed

Salary Type:

Per Month

Total Vacancies:

1

Skills

toolsfieldsupportprovidingtechnicalcorporatepersonalcomputerhardwarecomponentsprintersdisksoftwarebusinessapplicationtroubleshootingunitorderpoliciescallsbrandteamstores

Description

The Junior IT Field Support Specialist is responsible for installing , maintaining and providing technical support to corporate users.

Key Accountability:

• Inspect personal computer equipment, install hardware and peripheral components such as monitors, keyboards, printers and disk drivers on user’s premises 
• Install and configure specified software packages such as operand systems, business application and other once tools
• Initiate systems and network troubleshooting and monitoring, and replace defective components as needed 
• Amend unit meeting as required by the hierarchy in order to get informed of new policies and other services related issues
• Place support calls to network solution's providers and other IT support companies as requested by the hierarchy 
• Communicate with suppliers as requested in order to get the necessary support regarding Brand
• Assist the IT team in the pre-opening phase of new stores