Concierge  

Job Details

Category:

Customer Service

Career Level:

Student (High School/College)

Experience:

Fresh Graduate

Required Qualification:

Good Communication

Requires Traveling:

Yes

Salary:

3200 - 4800 AED

Salary Type:

Per Month

Total Vacancies:

6

Skills

serviceconciergefront officecompanyindustrycapitalarearatinghiringdedicatedcustomer servicephoneverbal communicationguestbasicoffice equipmentprintersmicrosoftofficewordoutlookexcelpartteamassetemailhousekeeping

Description

We are the leading company in our industry in the Capital City area. We're pleased to have a 3.8 rating from our employees. We are hiring an experienced Concierge to help us keep growing. If you're dedicated and ambitious, It is an excellent place to grow your career. Don't hesitate to apply.

Qualifications

• 1+ years of previous customer service experience
• Positive phone demeanor and superior written and verbal communication skills are essential
• Must have a service oriented mindset and be capable of making every guest feel valued
• Knowledge of basic office equipment, including printers, scanners, copiers, etc
• Exemplify strong organizational skills and attention to detail
• Competent working with Microsoft Office suite, including Word, Outlook and Excel
• Possess a positive attitude and be willing to work as part of a team
• Ability to speak a second language is an asset
• Willing to work irregular shifts and weekends

• Answer phone an email inquiries from potential guests in a timely and respectful manner
• Greet guests and visitors warmly and make them feel welcome and attended
• Offer restaurant and activity recommendations and assist guests in arranging transportation and excursions
• Receive and redirect mail, phone calls, packages, etc
• Ensure that guest spaces and lobby are clean and tidy at all times
• Act as a liaison between guests and any department necessary including the kitchen, housekeeping, etc
• Anticipate guests needs in order to accommodate them and provide an exceptional guest experience
• Maintain inventory of supplies and order new stock as needed

Available Job Positions Are:

Receptionist

Assistant Manager Front Office.

Concierge.

Translator.

Guess Service Agent

Waiter.

Interested person should forward his/her current cv/resume via email to the career department of the Royal Lancaster London Hotel for fast processing of application