Relationship Officer: Credit Card Sales 

Job Details

Category:

Finance

Career Level:

Entry Level

Experience:

1 Year

Required Qualification:

Graduate

Requires Traveling:

No

Salary:

Salary Not disclosed

Salary Type:

Per Month

Total Vacancies:

25

Skills

creditsalesagentsellingcredit cardsdirect salesretail outletsphonecallsacquisitionproductbenefitsoptionscustomer servicebuildingcustomercomponentsdigitalplatformsapplicationprocesssales managerorganizationcustomer acquisitionservicefinancial productsretailinterpersonal skillssoftwareperformancesales training

Description

Job Summary:

• Identify and approach potential customers: Engage with customers in person, via phone, or through digital platforms to promote credit card products.
• Explain product features: Clearly communicate the benefits, features, and terms of credit card products, ensuring customers understand the application process, eligibility, and fees.
• Achieve sales targets: Meet or exceed monthly and quarterly sales quotas as set by the sales manager or organization.
• Customer acquisition: Guide customers through the application process, assist with document collection, and ensure smooth onboarding.
• Maintain customer relationships: Offer post-sale support, answer customer inquiries, and provide solutions to ensure a positive experience.
• Stay updated on product knowledge: Keep up-to-date with the latest credit card products, terms, promotions, and competitors to provide the best service.
• Cross-sell products: Where applicable, recommend other financial products (e.g., loans, savings accounts) based on customer needs.
• Ensure compliance: Adhere to all relevant regulations and policies regarding the sales of credit card products, including privacy and confidentiality.

• Education: High school diploma or equivalent (Bachelor's degree preferred).
• Experience:
• Prior experience in sales, particularly financial products or retail, is preferred.
• Knowledge of credit card products and services is a plus.

• Strong communication and interpersonal skills.
• Persuasive and confident with an ability to close sales.
• Customer-service oriented with problem-solving capabilities.
• Self-motivated, target-driven, and able to work independently.

• Ability to work flexible hours, including weekends if necessary.
• Knowledge of CRM systems or sales software is an advantage.
• Willingness to travel locally for client meetings (if required).

• Competitive salary plus commission/bonus based on performance.
• Opportunities for career advancement and professional development.
• Health insurance and other company benefits (if applicable).
• Sales training and continuous product education provided.